Privacy Policy

Albairaq Co. for Cigarettes and Tobacco

The company values customer privacy and keeps information confidential. The company is not permitted to share customer information with any institution, company, or individuals.

1. Introduction

Welcome to Albairaq. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively referred to as the "Service").

By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our service.

2. The information we collect

2.1 Personal Information

We may collect personal information that you provide directly, such as:

Name

Email address

Username or account ID

Profile photo

Contact information

Payment or billing details

2.2 Automatically Collected Information

When you use Albairaq, we may automatically collect:

Location data (if you enable location services)

Cookies and similar tracking technologies

3. How We Use Your Information

We use your data to:

Provide and maintain the Service

Personalize your experience

Communicate with you (support, updates, notifications)

Improve app functionality and performance

Process payments

Prevent fraud and ensure security

Comply with legal obligations

4. How We Share Your Information

We may share information with:

Service Providers: For hosting, analytics, payments, and support

Legal Authorities: When required by law or to protect our rights

In the Event of a Merger or Sale: Your information may be transferred to the new entity

We do not sell your personal data.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy, or as required by law. You may request deletion of your data at any time (see Section 8).

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to: ​

Access, correct, or delete your personal data

Withdraw consent at any time

Object to processing or request restriction of processing

Request data portability

To exercise your rights, contact us at [info@albairaqkw.com].

8. Children’s Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have done so, we will delete it promptly.

9. International Data Transfers

If you are located outside Kuwait, your information may be transferred and processed in countries with different data protection laws. We take appropriate safeguards to ensure your data remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new “Effective Date.” Continued use of the Service means you accept the updated terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Albairaq Company

Email: [info@albairaqkw.com]

Address: salmiya, block 2, leila khaton